Using the Momence App

The Momence app is the easiest way to manage your bookings, memberships, and session packs at Recovery Lab Maribyrnong.

If you’re booking for the first time, you can book directly through our website. Once your account is created, the Momence app makes it simple to manage everything from your phone.

Momence booking and membership app logo.

Book in under 60 secs

Momence app icon used to access bookings, memberships, and sessions.

Step 1 — Book Your First Session

  • First-time bookings are made through our website

  • You’ll receive a welcome email with instructions to download the app

  • You will be required to create a momence log in using the email provided at booking

Step 2 — Download the Momence App

Download Momence from the Apple App Store or Google Play store.


Step 3 — Log In

  • Open the Momence app

  • Create an account (sign up) using the same email you used to book

  • Recovery Lab Maribyrnong will automatically appear

Step 4 — Manage Your Bookings

In the app you can:

  • Book upcoming sessions

  • Reschedule or cancel (within the cancellation window)

  • View membership or pack usage

  • Check booking history and receipts

  • Purchase gift cards and Recovery Bar products

Need Help?

If you’re having trouble accessing your account or booking a session, our team is happy to help.

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